Privacy Policy
This policy explains what Napverse stores on-device, what is sent to Napverse services when you use premium or support features, and how subscription and infrastructure partners fit into the app.
1. Who operates Napverse
Napverse is operated by llapps ltd. If you have a question about privacy, use the in-app Contact Support flow or email support@napverse.app.
2. Information stored on your device
Napverse stores routine and settings data locally so the app can work quickly and offline for everyday use.
- Baby profiles: name, birthday if provided, and color selections for each baby profile.
- Sleep logs: start and end times, notes, fall-asleep duration, awakening mood, and related activity details.
- Display and routine settings: daytime sleep window preferences, Live Activity settings, notification lead times, and similar app controls.
- Locally calculated views: weekly summaries, charts, pattern segments, and prediction display state generated from your logged data.
3. Information sent to Napverse services
Napverse sends information to Napverse services only for specific features.
- Personalized sleep schedule requests: if you enable schedule personalization, the app sends the relevant baby identifier, timezone, age or age-range information, and a selected window of sleep events to Napverse's API so a weekday and weekend schedule can be generated.
- Support submissions: if you use Contact Support, the app sends the email address you enter, your message, and any screenshots or videos you choose to attach.
- Authenticated service access: the app uses anonymous authentication to protect backend requests. This means Napverse services may receive an anonymous account identifier and associated security metadata.
- Website requests: napverse.app is hosted as a standard website and may receive basic hosting or security logs needed to deliver the site safely.
4. Subscription and purchase data
Napverse Plus subscriptions are handled through Apple's in-app purchase system and RevenueCat. Depending on your purchase state, Napverse and its processors may receive data such as product identifiers, entitlement status, renewal status, and transaction-related timestamps needed to unlock or restore premium features.
5. How we use information
- To show sleep logs, predictions, summaries, and analytics inside the app.
- To create age-based or personalized schedules and keep reminders aligned to recent activity.
- To respond to support requests, investigate bugs, and improve reliability.
- To manage premium access, purchase restore flows, and subscription state.
- To secure backend requests and protect the service from abuse.
6. Processors and third-party services
Napverse currently relies on service providers that may process limited data on our behalf.
- Apple: App Store distribution, ratings and reviews, notifications, and in-app purchases.
- Google Firebase and Google Cloud: hosting, authentication, feedback storage, and backend infrastructure.
- RevenueCat: subscription and entitlement management for Napverse Plus.
- Slack: internal notification routing for support submissions when used by the support workflow.
We do not sell personal information. We do not use the app to build advertising audiences.
7. Retention
- On-device data: remains on your device until you edit it, delete it, or remove the app and its local data.
- Personalization outputs: schedules may be cached locally in the app so they can stay active until the next refresh or age-range change.
- Support submissions: retained as long as reasonably necessary to review, respond, investigate, and keep support records.
- Subscription records: retained as needed to manage access, purchases, restores, accounting, and legal obligations.
8. Your choices
- You can choose whether to provide a birthday, which affects schedule accuracy and some personalization flows.
- You can choose whether to enable Napverse Plus personalization.
- You can adjust notification lead times or disable notifications in iPhone Settings.
- You can avoid sending support data by not using the support form or by removing attachments before submitting.
- You can manage or cancel subscriptions through Apple.
9. Children's privacy
Napverse is made for parents, guardians, and caregivers tracking a child's routine. It is not intended for children to use independently. If you believe information was submitted in a way that should not have happened, contact us through the support route described above.
10. Security
We use reasonable technical and organizational measures to protect data in transit and within the services used to operate Napverse. No system can guarantee absolute security, but Napverse is built to limit unnecessary collection and keep the core routine workflow device-first.
11. International processing
Napverse and its processors may handle data in different countries depending on the hosting, purchase, and support services involved. Where transfers apply, they are made under the legal mechanisms and service-provider commitments available for those platforms.
12. Changes to this policy
We may update this Privacy Policy as the product evolves. The latest version will be posted at napverse.app/privacy with the updated date shown above.